The eReminders ASAP service allows you to quickly fill cancellations in your appointment book. First, patients can be placed on a cancellation, or ASAP, list so that they can be notified when you have a cancellation. To do this, simply checkmark the "Call ASAP" on the appointment detail window:
Or, you can right click a selected appointment and click to add the appointment to the ASAP list:
When a cancellation occurs, click on the start time for the opening.
Then, click the eReminders ASAP button at the top of the appointment window.
The ASAP list will appear with all the patients who requested to be notified.
From this list, you can check or uncheck the patient you want to notify about this cancellation. With the all button, you can select all the patients in the list, and with the clear button you can clear all the patients in the list.
When you click the send button, an e-mail and/or a text message will be sent to every patient you have selected on the list, assuming they have an e-mail address and/or a cell phone number in their patient record.
The message will state that your practice has had a cancellation and request that the patient call your office if they would like to move their appointment to the time of this opening.