eRecall will notify your patients that they are due or overdue for their recall appointments.
First, each week we will gather from your patient database all of those patients who are due four weeks from now who are not yet appointed. We will send them an e-mail and text stating that they are almost due for an appointment and asking them to call your office.
Second, each week we will send an e-mail and text message to all patients who are three weeks overdue for their appointments and asked them to call your office.
Third, each week we will compose a list of patients and their phone numbers who are six weeks overdue and we will e-mail that list to your practice. We feel it is very important that your staff call these patients at that particular point in time.
Fourth, each week we will send an e-mail and a text message to all patients who are six months overdue.
Finally, each week we will scan your database for patients who were seen one year ago this week but have not had an appointment since then. We will send them an e-mail and text message that says "We miss you. You have not been in for a dental appointment for over a year. Please call the office to make an appointment."